For quite a while now, a growing number of people who have the Space City Weather app on their iPhones, iPads and Macs have stopped getting notifications. (Android users were not having the same problem.) We mentioned this in last month’s SCW Q&A post, in which we admitted our bafflement..
Hussain Abbasi, our developer, has been banging his head against his monitor, trying to figure this out. The code for the app was doing what it was supposed to do, he said. He tried tweaks to the tool we use to send app notifications, without success. He took his time looking at different combinations of devices and operating system versions. Nothing he tried put an end to our frustration and your annoyance at not being alerted when a new item was posted.
But last week, Hussain noticed posts in user forums on the web indicating that other apps were having the same problem. And he learned that, with the release of iOS/iPadOS 18, Apple had made a change in the way notifications are handled. Our app’s code was doing what it was supposed to do, but things were different on Apple’s end.
Which brings us to a simple fix.
First, if you are no longer getting notifications from the SCW app on your Apple device, make sure you have notifications turned on. Tap the same 3-line menu you’d use to change cities, tap the gear icon upper right of the city picker, then choose Notifications. Make sure the toggle buttons for the notification types you want are on.
If notifications are turned on and you haven’t been getting them, do this: Delete the app and reinstall it from the App Store. Apparently this re-registers it with Apple, and adopts the changes to the notification system.
If you have an iPhone, iPad or Mac with the app installed and you are still getting notifications, you need do nothing. However, if they suddenly stop coming, you now know what to do!
We have tested this with our own devices and it seems to work. But if for some reason it doesn’t work for you, make sure you have in place the latest version of your device’s operating system and that app notifications are turned on. Update your device if needed. Then try deleting the app, restarting the device, then reinstalling the app.
And if that doesn’t work, send us details from the Feedback feature, also in the SCW app’s settings. As always, thanks for reading Space City Weather and using our app! And to everyone who sent in Feedback reports about this issue, we appreciate you. They were a big help.
Update: Hey, look! It works!
I’d didn’t lose my notifications, but had not tried to evacuate Katy before…heh.
Question about locations..I’m in Cypress, will there be a Cypress location added or do we just have to pick between Houston and Katy? Also, what is evacuate Katy??
“What is evacuate Katy??” The longest running inside joke here at Space City Weather.
An inside joke among Houstonians about the unnecessary evacuation in Katy from hurricane Rita in 2005, which turned out to be deadlier than the storm itself due to record heat and traffic gridlock where many people spent days stuck on the highways suffering heat exhaustion.
You can also pick Tomball.
Or upgrade to an Android. Ok let the trolling begin.
Not a troll @Michele … we switched from TheFruit to Android many years ago and all our smartphone issues went away. Best move we made 👍
A bit confused about the (retired software engineer 30+ years, and a retired software manager with 20+ years) dev.
Do one of you live in Katy? As I did all the checking so I’d be sure to get your notifications, I noticed the evacuate Katy button.