In brief: In this sponsored post with longtime partner Reliant, Eric writes about his experiences with owning a whole-home generator, including during recent storms. If you’re thinking about getting one, now is a good time. If you start the process today, there is still time for a generator to be installed prior to the busy part of the 2024 Atlantic hurricane season. Additionally, there is a special Reliant offer for our readers—read to the end for more details on that.
Hurricane season is right around the corner, but we are still about four months away from the time when Houston typically is most at risk for damaging tropical weather. So if you’ve been thinking about a whole-home generator, now is the time to order to have it running by peak season. You may recall that I had one installed by Quality Home Products, who partners with Reliant, about three years ago. I want to provide an update on how it has performed since then.
Surviving the storm
Truth be told, it has mostly just existed in the background. It’s kicked on a few times, during brief power outages, but until recently nothing serious.
Also, thanks to my preventative maintenance plan, it gets checked out a couple of times a year. However, in late March, I experienced my first problem. The generator didn’t run for its weekly test and the red service light came on.

One of the things I like about Quality Home Products is that when you call the service number, a real person answers right away. She was helpful, and sent out a technician a couple of days later. He fixed the problem, which involved a battery and a motor. And it’s a good thing, too. Because a couple of days later, early on the morning of April 10, we had some strong storms move through. You may remember them. The winds were especially nasty in our neighborhood. Briefly, they were pretty scary. We lost two mature trees, twisted and snapped in half. My daughter’s trampoline was picked up, turned on its side, and the metal poles were broken. These were violent storms.
The power went off in the heart of the storm, but seconds later the generator kicked on just as it’s supposed to do. It ran without difficulty for the next 16 hours until power was restored. (Several nearby power poles were snapped in half and had to be replaced). It was, shall we say, a comfort. And it all happened without me having to do a thing.
Not a small project
I want to be clear. Buying a generator capable of powering your entire home is a major investment. I feel very fortunate to have one. For the average homeowner in Houston, it will likely cost between $10,000 and $15,000. The entire process from an initial consultation to installation will take at least six to eight weeks.
Buyers have lots of options, but having lived the experience with Reliant and Quality Home Products, I can say the service is excellent and reliable. The peace of mind it brings is comforting during severe weather.
Reliant customer reader offer: For now through the end of June, Reliant customers can get $1,000 off a generator from Quality Home Products and one year of free preventative maintenance. For more information, please visit this website.